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Medical Billing News and Articles

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How to Handle Difficult Patient Interactions

March 15, 2021

Difficult Patient Scenarios and How To Navigate Them Dealing with Difficult Patient Interactions Physicians and their staff members want to be optimistic about each new patient that walks into their practice, but it is not realistic to expect every patient relationship to be a positive one. Some patients might bring a bad attitude and negative energy to your office. Verbal, physical and even financial abuse are all possibilities. A patient’s

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Collecting for Medical Services Is Now More Challenging

February 15, 2021

Collecting for Services Rendered is Now More Challenging than Ever We fondly remember the days, maybe not so long ago, when the revenue cycle was a much simpler system. You would collect the patient’s insurance information, treat them, submit the claim and get paid. But in these days of high-deductible health plans (HDHP’s) and ever increasing co-pays, more of the financial burden is steadily shifting to the patient. Now, take

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How to Handle Difficult Conversations at Your Practice

January 31, 2021

Difficult Workplace Conversations at Medical Practices “We need to talk…” Difficult Workplace Conversations We all wish things (and people) simply worked the way they are supposed to, but sometimes there are issues that arise and must be dealt with. Sometimes those issues involve uncomfortable topics that must be addressed directly with a co-worker or employee. Poor job performance, tardiness and dress code violations could lead to difficult workplace conversations, and

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Why Small Medical Practices Should Outsource Their Billing

Why Small Medical Practices Should Outsource Their Billing

January 15, 2021

Smaller medical practices often believe their size is what makes it reasonable to keep their medical billing in-house. The fact is that with ever changing regulations, rising costs, and fewer and smaller reimbursements, small medical practices are more likely to feel the burden. Add to that the ICD-10 coding transition and practices of all sizes will be doing what they can to be compliant. Small businesses may need more help

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Performance Indicators For Your Revenue Cycle Management

December 30, 2020

KPIs for Revenue Cycle Management Systems If you want to identify whether your revenue cycle management system is performing well, then you’re going to need to track the data that is available through the system. However, there is a ton of different data that you could be measuring and monitoring. The following are a number of medical billing metrics in particular that you should be measuring to determine how your

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When to Hire a Medical Practice Consultant

October 31, 2020

Sometimes, you may find yourself in a situation where you need assistance with your medical practice in terms of solving a particular business problem or figuring out a way to maximize your return on investments. However, you may not want to take on additional employees for these purposes, nor do you want to outsource any work due to the costs and lack of control involved in doing so. In such

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A Guide To Medical Practice Management From ProMD

October 19, 2020

3 Tips for Effective Medical Practice Management By learning more on the steps your healthcare business can take to streamline its operations in the coming months, you can find new avenues for business growth. Our team at ProMD Medical Billing has many years’ experience helping healthcare firms improve their operations by reducing costs and improving productivity, and in this latest post, we’ll help guide your organization forward with 3 tips

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Smart Practice Management

August 31, 2020

As a medical professional, you may feel like you want to control every aspect of your practice. However, doing so may not always be possible since attempting to manage your practice on your own could stretch your resources. This is why you should look to a professional practice management service to help ensure that your practice is being run as efficiently and effectively as possible, and we’ll do just that

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How to Effectively Collect Patient Balances

July 31, 2020

Collect patient insurance and contact information before appointments. When a patient calls your office to make an appointment, front desk staff should collect current, complete information or give patients the option to mail or email it instead. Ensuring accurate insurance and contact information will allow staff to verify coverage and follow up with the patient throughout the treatment and patient collections processes. Call 866-449-9066 Verify insurance eligibility and identify any

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Why Are Medical Claims Denied_

Why Are Medical Claims Denied?

July 15, 2020

Submitting claims to insurance payers can be a time-consuming task. Medical practices that are understaffed often take a while to submit their claims, which in turn reduces their revenue since this means that it will take a while to get paid. Additionally, when you have staff that’s submitting claims as only one of their responsibilities, there’s more risk that they will make errors that will result in claim denials. Claim

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